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Tracking related information using Contact Activities: The ability to link and review related information to your contacts is a powerful contact management feature
The ability to link and review related information to your contacts is a powerful contact management feature. An activity is any Outlook item that relates to an Outlook contact. Activities can be journal entries, emails, meetings, notes, or tasks. You choose which folders contain items that are activities and which activities you want to view at any one time. This feature enables you to quickly view all emails exchanged with the contact, all meetings scheduled with the contact, all journal entries made for the contact (use journal entries to record notes and conversations), and all tasks related to the contact. You can see where all of these items are stored and group by item type (tasks, appointments, email messages, or notes). Activities are tracked automatically. There is no special setup that needs to be configured. Automatic Activities are driven by the email addresses you store in the contact records. Outlook can hold up to 3 different email addresses. You can also use the Actions menu to create items associated with the contact, such as Tasks you need to perform related to the contact. To view activities, open any contact record and click on the Activities tab. After a short delay, all information related to that contact is displayed. You can then go directly to any of the items listed for that contact by double-clicking on it.
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